Good quality means that we meet our customer's expressed expectations and the conditions upon which we have mutually agreed. The correct product in the correct amount, handled correctly, and delivered at the correct time with the correct documents. We strive to be easily accessible to our customers and sensitive to their needs.
We achieve this by:
Getting to know our customers through frequent contacts and well-defined working cooperation.
Knowing well the demands our customers place on our products.
Being committed, competent, and actively interested in our work.
Spreading information to everyone who assists with our customer
Having safe, trustworthy and effective processes and facilities.
Working continually to improve our quality.
Having the right and freedom to take responsibility and make decisions.